Contact us

Contact Us

We are continuing to experience an issue receiving emails to helpdesk@foundationprogramme.nhs.uk. If you have emailed us and not received an auto-response acknowledging receipt of your email, or received an error message or undeliverable notification, please re-send your email to england.helpdesk.foundationprogramme@nhs.net.

Email: helpdesk@foundationprogramme.nhs.uk

Office working hours for the UKFPO team are Monday to Friday 09:00 until 17:00 (GMT/BST)

The UKFPO do not offer a telephone service.

24-hour Helpdesk deadline

The UKFPO helpdesk will not answer application queries from 24 hours prior to the close of the Foundation Programme application window on 07 October 2026. The only exception to this is that during this 24-hour period, email requests to unlock Oriel accounts will still be actioned by the team. All other email queries will be responded to after the 24-hour deadline has passed. Refer to the UKFP 2027 Key changes page for more information.