Oriel and Troubleshooting

You should only log into Oriel via one browser at a time. This includes not having Oriel open (logged in) at the same time on multiple devices. 

You should not use a mobile device to complete your application because functionality has not been built into the system to support this. 

If there appears to be an error on the system, you are advised to try accessing the site from a different web browser, for example, Google Chrome, or deleting your cache or internet browser history. If this does not fix the issue, support is available to you via the technical helpdesk: oriel@hicom.co.uk. 

You must select the UK Foundation programme staff group by clicking on the UK Foundation Programme logo from the landing page. You will not be able to access the application form for the UK Foundation Programme by selecting any other staff group (including Medical and Public Health Specialties). 

1) On the Oriel home page, select the UK Foundation Programme logo/staff group.

2) Select ‘Vacancies’ from the toolbar on the left or top of the screen.

3) Select ‘Foundation’ from the drop-down menu called ‘I am applying to:’(You may need to untick ‘Stand Alone Foundation’ as this will generate search results for the one-year programme for fully registered doctors).

4) Vacancies will appear in the results box – select the ‘Apply’ box to the right of the relevant vacancy. 

Please email the UKFPO Helpdesk at helpdesk@foundationprogramme.nhs.net and provide your Oriel PIN to enable us to unlock your account. 

If you accidently selected the wrong staff group when you registered on the system, you can amend the staff group to show as Foundation on your existing account:

1) In the right hand corner of the screen select ‘My Profile’. 

2) You will be presented with the Profile Options menu, select ‘Security’ from the left-hand navigation menu. 

3) In the right hand corner of the screen, select the ‘edit profile information’ button. 

4) You will be prompted to re-enter your password. 

5) In the ‘Amend your staff group selection’ field, select ‘Foundation’ from the list of staff groups, and then click on the ‘Save’ button which is on the right hand corner of the screen. 

You can amend your personal details and contact details at any point, including after submission of your application through your dashboard on Oriel.
1) In the right hand corner of the screen select ‘My Profile’.

2) You will be presented with the profile options menu, select ‘Contact details’ or ‘Personal details’ from the left-hand navigation menu.

3) In the right hand corner of the screen, select the ‘edit profile information’ button.

4) You will be prompted to re-enter your password.

5) You can then edit the information that you wish to amend, finally click on the ‘Save’ button which is on the right hand corner of the screen.

You can change the email address or password that you use for your Oriel account at any point during the application and allocation process, including after submission of your application through your dashboard on Oriel.

Note: If you are a UK medical school nominated applicant, you should wait until the nomination process has completed at the start of the application process before changing your email address.

1) In the right hand corner of the screen select ‘My Profile’.

2) You will be presented with the profile options menu, select ‘Security’ from the left-hand navigation menu.

3) In the right hand corner of the screen, select the ‘edit profile information’ button.

4) You will be prompted to re-enter your password.

5) You can then edit the information that you wish to amend, finally click on the ‘Save’ button which is on the right hand corner of the screen.