Attending at a test centre
It is your responsibility to know the time, location, and venue of your SJT. You must arrive at the test centre at least 15 minutes before your scheduled appointment time to complete the necessary check-in procedures.
It is essential that you arrive on time. If you arrive late you will not be admitted entry.
If you arrive more than 30 minutes late or fail to attend and do not have approved extenuating circumstances, you will not be allowed to sit the SJT, you will not be allowed to re-book or reschedule, and your application will be withdrawn from the application process.
The SJT is taken under invigilated conditions. Failure to comply with standard assessment procedures and invigilators’ instructions may result in a formal investigation. This could mean that your score may be revised to zero and your application may not reach the next stage of the recruitment process.
Your booking confirmation email will specify the total appointment length. This is how long you can expect to be at the test centre. The total appointment length will be approximately 60 minutes. If you have approved extra time, the total appointment length will be approximately 75 minutes (1 hour and 15 minutes). Extra time will only be applied to the test itself (usual SJT section time of 45 mins + 25% extra time = 57 mins for the SJT). The other elements of your appointment (check-in, NDA, tutorial and survey) will be the standard length of time.
Admission policy
You should arrive at the test centre 15 minutes before your scheduled appointment time. This will give adequate time to complete the necessary sign-in procedures.
It is essential that you arrive in plenty time as you will not be admitted entry if you are late.
Children are not allowed at any of the test centres.
Identification (ID) requirements
The Pearson VUE ID policy for test centre appointments can be found on the Pearson VUE website [.pdf, 49.8 KB].
It is recognised that names can validly be presented in different sequence according to cultural norms. Please ensure that it is clear between your Pearson VUE account and your ID that you are the same person. If you have any issues with your ID or if your name does not match your ID, you must contact the UKFPO at least 5 days before your scheduled appointment in order to change the name on the system; or in some cases, grant an exception which will be communicated to the test centre.
Middle names are not part of the ID check. You do not need to provide ID for any middle names (or have any middle names registered on your Pearson VUE account).
If you are unable to provide suitable ID on the day of the SJT, or the invigilator is in any doubt about the validity of your documentation, you will not be able to sit the test, you will not be allowed to re-book or reschedule, and this will result in the withdrawal of your application from the process.
Alternative identification documents
If you are unable to present any of the documents listed on the Pearson VUE ID policy [.pdf, 49.8 KB], or your first name and last name on your Pearson VUE profile are not an exact match to the ID that you intend to present on the day of your test, you must contact the UKFPO at least 5 days before your test date for further advice and instructions on suitable alternatives.
Failure to notify the UKFPO of any discrepancies may result in you not being permitted entry to sit the test.
Personal belongings
You will not be allowed to take any personal items with you into the testing room, unless you have been pre-authorised to do so as part of a reasonable adjustment or it is a comfort aid.
Lockable storage will be available at the test centre, but the UKFPO recommends that you do not bring any valuable items or any large items that will not fit in a standard locker. The UKFPO and Pearson VUE cannot be held liable for lost items.
Unscheduled breaks and refreshments
There is no scheduled break for the SJT; however, you may take an unscheduled break at any time.
You will not be allowed to take food and drink into the test room unless you have been pre-authorised to do so as part of a reasonable adjustment.
You may leave the test room for water or for a comfort break, but the test timer will continue to run, and no additional time will be granted. If you wish to leave the room, you must ask the invigilator. You will not be allowed to eat whilst in the test centre.
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